Contact Talinha Studio
We make Tidiva, an iOS app for planning home-care routines. For help, include your iPhone model, iOS version, Tidiva version, and the steps that led to the issue. Please don’t send passwords or payment details.
support@talinha.comTidiva support
How do I change or cancel Premium?
Open Settings → Subscription in Tidiva, or manage the plan from your Apple Account subscriptions. Apple handles billing and cancellation. To recover an eligible purchase, use Restore purchases in Tidiva with the Apple Account that made it. For a refund, contact Apple through Report a Problem.
How do I remove calendar events?
Open Calendar in Tidiva, choose Remove Tidiva events, and confirm. Your tasks stay in Tidiva. To change calendar permissions, use your iPhone settings.
How do I change reminders or erase my data?
In Settings → Daily reminders, change the times or turn reminders off. To start fresh, open Settings → Data and privacy → Reset Tidiva. Remove exported calendar events first if you also want them erased. Manage any paid subscription separately through Apple.
How do I make a privacy request?
Email support@talinha.com and describe your request. Tidiva keeps most planning information on your device, so tell us what information you’re asking about without including passwords, payment information, or private task details.
Read the Tidiva privacy policy or purchase terms.